Norma Kamali Inc guarantees 100% satisfaction on all items purchased through www.normakamalicollection.com. We also guarantee the time of delivery we specify in our Shipping Section.

INFORMATION FOR TRY BEFORE YOU BUY CUSTOMERS: TRY BEFORE YOU BUY AGREEMENT

I AGREE TO THE “TRY BEFORE YOU BUY” SERVICE POLICY AND UNDERSTAND THAT I HAVE 48 HOURS TO DECIDE AND THAT THE ITEMS I CHOSE ARE FEDEX’ED ON APPROVAL AGAINST MY UNCHARGED CREDIT CARD (NOT DEBIT). THIS SERVICE IS AVAILABLE THROUGHOUT THE USA AND I WILL SEE A PENDING HOLD ON THE AMOUNT SHIPPED WITH THE SHIPPING INCLUDED. A SIGNATURE WILL BE REQUIRED UPON DELIVERY AND THE SHIPPING RATES ARE DISCOUNTED FOR NK CLIENTS AND RANGE FROM $20-$50.(this estimate is for one way shipping only.)
THERE WILL BE FREE SHIPPING ON STYLES PURCHASED USING THE TBYB SERVICE AND THE SALE IS FINAL. THERE ARE NO REFUNDS OR EXCHANGES AFTER THE 48 HOUR PERIOD AND THE ITEMS SENT BACK MUST RETURN IN THE SAME CONDITION THEY WERE SHIPPED. THERE MAY BE A RESTOCKING FEE OF 15% FOR POOR CONDITION, 50% FOR REPAIRS AND A FULL PRICE CHARGE IF THE GARMENTS IS UNABLE TO BE RESOLD.

I WILL CALL 1-800-GO-FEDEX FOR THE RETURN AND I WILL USE THE LABEL IN THE PACKAGE FOR THE RETURN TO 11 WEST 56TH STREET, NEW YORK, NY 10019.

INFORMATION FOR ONLINE PURCHASES: FINAL SALE ON ALL WEBSITE PURCHASES

All purchases SHIPPED to a New York State address will be charged current applicable sales tax. Effective April 1, 2011 sales tax For clothing and footwear costing less than $55.00 per item is 4.38%. For clothing and footwear costing $55.00 or more the tax is 8.78%. For accessories, 8.375%.

INTERNATIONAL SHIPPING
Duties, customs or taxes are not included.
Please consult your local customs office for more details about duties and taxes. There are no refunds or exchanges for International Customers.

Shipping should be set to PRIORITY OVERNIGHT when using the Try Before You Buy program. Separate charges to your credit card will be made for the difference of the cost lower shipping charges and priority overnight.

Please be advised that Norma Kamali Inc is not responsible for:

  • Delays in shipment due to incorrectly entered addresses. It is the responsibility of the customer to make sure the address is correctly entered. Please note: Larger cities have multiple zip codes and if the correct zip is not entered, it can delay the arrival of a package by at least a day!
  • Packages going to large businesses or buildings that have been duly signed for by the receptionist, clerk or attendant, and are then subsequently delayed or mislaid.

ORDER CANCELLATIONS:
Orders may not be cancelled once they have been processed.
Newsletters:
Norma Kamali Inc often sends out newsletters regarding new items, pricing specials, store promotions and other important news. These emails are sent to all clients and anyone who has signed up to receive our newsletters.
By signing up for our newsletter you are hereby giving Norma Kamali Inc permission to send you emails concerning Norma Kamali Inc
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